1. Who We Are
Hublytics (“we”, “us”, or “our”) is a brand of Anco AI Ltd, a company registered in the United Kingdom (Company No: 11267141), with its registered office at [insert address].
Hublytics is a decision-intelligence platform that helps businesses see, understand, and act on their data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use Hublytics.io or any related services, applications, or integrations (collectively, the “Services”).
We comply with the UK Data Protection Act 2018, the EU General Data Protection Regulation (GDPR), and applicable US privacy laws (including CCPA and other state-level privacy frameworks).
2. Information We Collect
We collect the following types of information to operate and improve our Services:
a. Account Information
When you register for Hublytics, we collect your name, email address, company name, and login details.
b. Connected Integrations
If you connect third-party platforms (for example Stripe, Go High Level, Meta Ads, YouTube, or bank feeds), we may access account data necessary to display metrics and analytics within your dashboard. This may include financial, marketing, and performance data depending on your chosen integrations.
c. Usage Data
We automatically collect information such as IP addresses, browser type, time zone, pages visited, and actions taken within Hublytics.
d. Payment Information
Payments are processed securely via third-party providers such as Stripe. We do not store full payment card details on our servers.
e. Communication Data
If you contact us via email, chat, or support, we may store your correspondence and related information to resolve your enquiry.
3. How We Use Your Information
We use personal and business data to:
Provide and maintain the Hublytics platform
Display connected account data and generate insights
Improve and personalise your user experience
Send service updates, security alerts, and support messages
Process payments and subscriptions
Comply with legal obligations
We do not sell personal data to third parties.
4. Legal Basis for Processing (UK & EU Users)
For users in the UK and EU, we rely on the following legal bases under GDPR:
Contractual necessity: To deliver the Hublytics service and support
Legitimate interests: To improve features, ensure security, and prevent misuse
Consent: For optional marketing communications
Legal compliance: Where required by law or regulation
5. Data Retention
We retain your data for as long as your account is active or as required to provide our Services. After termination, we may retain limited data for record-keeping, tax, or legal compliance purposes. You can request deletion of your data at any time.
6. Sharing and Disclosure
We may share data with:
Service Providers: Such as hosting, analytics, or payment processors under strict data protection agreements.
Business Transfers: If Hublytics or Anco AI Ltd undergoes a merger, acquisition, or sale.
Legal Authorities: Where required to comply with laws or lawful requests.
We do not share or sell personal information to advertisers.
7. International Data Transfers
As a UK-based company, data may be stored and processed in the United Kingdom, the European Economic Area (EEA), or the United States.
When transferring data outside the UK or EEA, we use recognised safeguards such as
Standard Contractual Clauses (SCCs) to ensure appropriate protection.
8. Your Rights
Depending on your location, you have the right to:
Access a copy of your personal data
Request correction or deletion
Restrict or object to processing
Withdraw consent for marketing
Request data portability
To exercise these rights, contact us at [email protected].
EU and UK residents may also contact their local Data Protection Authority if they believe their rights have been violated.
9. Data Security
We use industry-standard security measures including encryption, secure servers, and access controls to protect your information from unauthorised access, alteration, or disclosure.
10. Cookies and Tracking
Hublytics uses cookies and similar technologies to improve performance, analytics, and security. You can manage cookie preferences through your browser settings.
11. Children’s Privacy
Hublytics is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors.
12. Changes to this Policy
We may update this Privacy Policy periodically. Updated versions will be posted on our website with a new effective date. Continued use of the Service indicates acceptance of the updated terms.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Anco AI Ltd (Trading as Hublytics)
Email: [email protected]
Registered Address: 16 Blackfriars Street, Salford, M3BBQ
Company Registration No: 11267141