1. Who We Are
Hublytics (“we”, “us”, or “our”) is a brand of Anco AI Ltd, a company registered in the United Kingdom (Company No: 11267141), with its registered office at 16 Blackfriars Street, Salford, M3BBQ.
Hublytics is a decision-intelligence platform that helps businesses see, understand, and act on their data. This Privacy Policy explains how we collect, use, disclose, and protect personal and business information when you use Hublytics.io or any related services, applications, or integrations (collectively, the “Services”).
We comply with the UK Data Protection Act 2018, the EU General Data Protection Regulation (GDPR), and applicable US privacy laws including CCPA and similar state-level frameworks.
2. Information We Collect
We collect the following categories of information to operate the Services.
a. Account Information
When you register for Hublytics, we collect your name, email address, company name, and login credentials.
b. Connected Integrations
If you connect third-party platforms such as Stripe, Go High Level, Meta Ads, Google Ads, Google Analytics, YouTube, or bank feeds, we access only the data required to display analytics and performance metrics within your dashboard.
This may include financial, marketing, and operational performance data depending on the integrations you choose to connect.
c. Usage Data
We automatically collect technical and usage information such as IP address, browser type, device information, time zone, pages visited, and actions taken within the platform.
d. Payment Information
Payments are processed securely by third-party payment providers such as Stripe. We do not store full payment card details on our servers.
e. Communication Data
If you contact us via email, chat, or support channels, we may store your correspondence and related information to respond to your enquiry and provide support.
3. How We Use Your Information
We use personal and business data to:
Provide, operate, and maintain the Hublytics platform
Display connected account data and performance metrics
Generate aggregated insights and summaries for your business
Improve functionality, security, and user experience
Communicate service updates, security notices, and support responses
Process subscriptions and payments
Comply with legal and regulatory obligations
We do not sell personal data to third parties.
4. Use of AI and Automated Insights
Hublytics includes AI-assisted features designed to help users interpret business performance and trends.
AI functionality operates as follows:
AI systems analyse aggregated and derived metrics only, such as totals, averages, trends, and performance changes
AI systems do not receive raw third-party API payloads, credentials, access tokens, or personal identifiers
AI systems are used for real-time inference only and do not train, fine-tune, or improve AI models using user data
AI outputs are generated per user and per workspace, with no cross-user learning or data sharing
AI features are intended to support decision-making and do not replace professional advice.
5. Google API Data Use and Limited Use Compliance
When you connect Google services such as Google Ads, Google Analytics, or YouTube, Hublytics processes Google API data in accordance with Google API Services User Data policy and Limited Use requirements.
Specifically:
Google API data is used solely to provide analytics, reporting, and user-requested insights
Raw Google API responses are stored only for reporting purposes and are not sent directly to AI systems
Only aggregated performance metrics and summaries are used for AI-assisted analysis
Google API data is never used to train, fine-tune, or improve AI or machine learning models
Google API data is not sold or shared with third parties for advertising or profiling purposes
Processing of Google API data is limited to the minimum required to deliver the requested functionality.
6. Legal Basis for Processing (UK and EU Users)
For users located in the UK or EU, we process personal data under the following lawful bases:
Contractual necessity to deliver the Services
Legitimate interests to improve features, ensure security, and prevent misuse
Consent for optional marketing communications
Legal obligation where required by law
7. Data Retention
We retain personal and business data for as long as your account remains active or as necessary to provide the Services.
After account termination, we may retain limited information for accounting, tax, dispute resolution, or legal compliance purposes.
You may request deletion of your data at any time, subject to legal and regulatory requirements.
8. Sharing and Disclosure
We may share information with:
Service providers that support hosting, analytics, payments, or infrastructure, under contractual confidentiality and data protection obligations
Legal or regulatory authorities where required by law
Successors in the event of a merger, acquisition, or sale of assets
We do not share or sell personal data to advertisers.
9. International Data Transfers
Data may be processed in the United Kingdom, the European Economic Area, or the United States.
Where data is transferred outside the UK or EEA, we rely on recognised safeguards such as Standard Contractual Clauses to ensure appropriate protection.
10. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction or deletion
Restrict or object to processing
Withdraw consent for marketing
Request data portability
To exercise these rights, contact us at [email protected].
UK and EU residents may also contact their local Data Protection Authority if they believe their rights have been infringed.
11. Data Security
We implement industry-standard technical and organisational measures, including encryption, secure infrastructure, and access controls, to protect data against unauthorised access, loss, or misuse.
12. Cookies and Tracking
Hublytics uses cookies and similar technologies for performance, analytics, and security purposes. You can manage cookie preferences through your browser settings.
13. Children’s Privacy
Hublytics is not intended for individuals under the age of 18. We do not knowingly collect data from minors.
14. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date. Continued use of the Services constitutes acceptance of the updated policy.
15. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Anco AI Ltd (trading as Hublytics)
Email: [email protected]
Registered Address: 16 Blackfriars Street, Salford, M3BBQ
Company Registration No: 11267141
Copyright 2026 Hublytics. All rights reserved.